Challenge
In 2019, a large tech company approached Nascient with a major IT inventory and asset management problem. They had an entire warehouse of sensitive, high-value IT assets and inventory, yet no concrete system or process for tracking them all.
The client’s pain points included issues such as:
- redundant ordering due to loss of inventory and assets
- no visibility into current asset stock of critical infrastructure items (such as network switches and firewalls)
- lack of logistics support for high-priority domestic and international shipments of mission-critical IT assets for new offices
- piles of old assets and inventory taking up unnecessary space and losing value by the day due to obsolescence and EOL
The needs were daunting and multi-faceted. We knew a delicate-yet-urgent, phased approach would be necessary to tame the beast.
Solution
We jumped into action and assembled onsite to assess the situation and design a phased approach, which consisted of:
- a complete count and inventory of all assets
- a new organization system
- selection of a software solution that best fit the client’s inventory needs
- sourcing and deployment of a complete inventory team to manage the day-to-day
Our team showed up onsite within days to assess the scenario and to begin to implement a phased approach as follows:
- Organized all assets with a comprehensive bin and shelf naming system and provided a detailed index of all items and where they were located
- Performed a comparative analysis on inventory software solutions to find the best one for our client’s situation and needs.
- Imported and updated all inventory data gathered into the new system.
- Produced volumes of custom-built, detailed inventory process documentation to govern the new inventory system and protocol
- Sourced and deployed a dedicated inventory team to work at the client’s warehouse site to manage the day-to-day operations of the new inventory system.
Our system and service are still in place, saving our client headaches and money daily – no more lost equipment, e-waste pile ups, or logistical tug-of-wars.
