Yellow and Blue Overlay

Managing IT Infrastructure Deployments for Enterprise Client at Scale

Engineer businesswoman in network server room

Challenge

In 2020, a large social media company turned to Nascient for help building and expanding their IT infrastructure over a vast and expanding territory. The client had more demand than their internal staff bandwidth would allow, and needed help to quickly scale and reach their key goals for the year. They needed to find a creative, sustainable, outsourced labor solution that would help them scale.

 

Solution

We began building a sustainable infrastructure management system and team, which consisted of a few infrastructure technicians and engineers, partnered with two dedicated documentation specialists.

The techs and engineers were additional boots on the ground to help with ongoing maintenance, deployments, and office upgrades, while the documentation specialists helped our client build out key documentation, including:

  • build standards documents
  • service ticket templates and automations
  • project roadmaps
  • team-member training programs

Once this foundation was laid solid, the client requested more specialized, and geographically distributed roles, such as security technology project engineers in Europe, data center deployment specialists in China, or AV deployment engineers in Singapore.

As the team and scope of work grew, the documentation, procedures, and training programs we helped develop brought stability and consistency to the growing project, which is still going strong.

Beyond Salary: Perks to Help Keep Your IT Employees Happy

"The gig economy is here to stay. What needs to change is how we manage it." Jason Boschetti CEO, Nascient In a 2020 Census survey of businesses, 33% of companies…

read more

Man checks inventory in large warehouse using an ipad

IT Inventory and Asset Management for Major Tech Client

Challenge In 2019, a large tech company approached Nascient with a major IT inventory and asset management problem. They had an entire warehouse of sensitive, high-value IT assets and inventory,…

read more

two IT professionals working in a datacenter

Scalable Workforce for Proprietary Data Center Test Lab

Situation & Approach In the spring of 2020, Nascient was approached by a leading app company to provide a scalable workforce for a specialized data center project. The scope of…

read more